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McConnell, Sneed & Cohen is a full service general practice law firm providing a wide range of legal representation both within the metro Atlanta area and throughout the State of Georgia.

News and Events

Below are blog entries by our attorneys and new and pertinent law-related news items.

An Overview of Auto Accident Personal Injury Claims in Georgia

Robert Sneed - Tuesday, April 10, 2012

Claims for personal injuries suffered in an auto accident fall under the general category of tort actions.  A tort is nothing more than a civil wrong for which a remedy may be obtained in the form of damages.  In the context of an auto accident, the civil wrong is the negligent operation of a motor vehicle.  In other words, whatever action the other driver took or did not take that caused the accident and your injuries.

Under Georgia law, you may only recover once for your injuries sustained in an auto accident.  This is so litigation has finality and does not become an endless succession of claims.  Therefore, all claims for your personal injuries must be presented at one time.  However, Georgia law permits you to settle your claims for property damage separate from your claims for personal injury.  This allows you to be paid for the damage to your vehicle while you continue to treat for your injuries.

Compensation is the underlying principle that guides the determination of damages in a personal injury action.  Compensatory damages are divided into two broad categories: special damages and general damages.  Special damages include payment for your medical expenses in addition to compensation for lost wages.  General damages provide compensation for pain and suffering as well as payment for any diminished capacity to work and labor you may have suffered. 

In addition to claims for special and general damages discussed above, there are several other claims you may be able to assert based on the particulars of your accident and injuries.  These include claims for punitive damages (damages meant to punish and deter), interest on damages awarded, and attorneys’ fees.  Furthermore, your spouse may be entitled to assert a claim for loss of consortium.  A loss of consortium claim compensates your spouse for the loss of your services, society, and companionship (your ability to perform household chores, take care of the kids, etc.).    

As you can see, there are a wide variety of claims that may be asserted to provide compensation for injuries sustained in an auto accident.  Insurance companies take advantage of this complexity and will often offer to settle your personal injury claims for less than the full amount you are entitled to receive.  The attorneys of McConnell, Sneed & Cohen have the knowledge and experience to guide you through the claims process and ensure that you receive the compensation you deserve.  Contact us today to schedule a free initial consultation regarding your injuries.

Do You Have a Claim for Medical Malpractice?

Robert Sneed - Wednesday, February 01, 2012
The short answer is:  

You probably don’t know so you need to ask an attorney, who probably doesn’t know either ...  

In any medical malpractice action, the key issue is: Did the treating medical professional breach the standard of care, thereby causing an injury to the Plaintiff?  The only way to find out the answer to this question is to ask an attorney…who likely doesn't know the answer.  Attorneys are not doctors and, therefore, they do not know the standard of care in most medical situations.  There are, of course, extreme examples such as a physician amputating the wrong arm or leg; however, 99% of the time, the standard of care is unknown to both the client and attorney.  So why bother asking someone a question that they don’t know the answer to?  Because a medical malpractice attorney can find out the answer by seeking the expert opinion of the appropriate medical professionals.    

In Georgia, like most states, Courts require that a Plaintiff attach the affidavit of an expert to any claim for medical malpractice.  If a Plaintiff files a Complaint without the Affidavit, the case will be dismissed, even if it seems as obvious as the amputation example above.  Georgia law is very specific with regard to which medical professionals are fit to testify in any given case.  For example, a thoracic surgeon likely cannot testify in a case involving podiatry and vice versa.  If your attorney chooses an expert that is not fit to testify, your case will be dismissed.  Accordingly, it is very important to find the right attorney…who can, in turn, find the right expert.  

Choosing an expert can be the single most important task in any medical malpractice action.  First, the expert acts as a gatekeeper.  A good expert will be forthcoming with regard to whether a breach has occurred.  Most attorneys can probably pay for any opinion that they want; however, using an expert that will say whatever you want is not as good as it sounds.  You don’t want to spend the money to litigate a case that you will ultimately lose.  If you don’t have a case you can win, it is best to know up front and save yourself the time and expense of litigation.

Second, medical malpractice cases often end up as a “battle of the experts”.  Generally speaking, medical malpractice trials often boil down to whose expert is more believable to the jury.  Accordingly, you will want to have a very well-credentialed expert to testify in the event that your case goes to trial.  For this reason, it is often advisable to use an expert that both practices in the field and holds a teaching position.  All other things being equal, it is more likely that a jury will side with the Head of Podiatry at Duke than with Frank, the podiatrist with an office next door to Pizza Hut at the strip mall down the street.  

The right expert can be difficult to find, particularly for Plaintiffs because doctors are often reluctant to testify against another doctor.  Thus, if you think that you may have a medical malpractice claim, you need to ask a medical malpractice attorney sooner, rather than later…even though they don’t know the answer.

If you believe we may be of assistance to you and you wish to discuss your situation with an experienced attorney without any charge or obligation, contact our office. 

New Attorneys and Name Change!

Robert Sneed - Thursday, October 06, 2011

As many of you know, McConnell & Sneed, LLC recently added three new attorneys to the mix, including a new named Partner.  With the addition of Jan P. Cohen, Matthew C. Richardson, and Stephen J. Sasine, the firm is now known as McConnell, Sneed & Cohen, LLC.  We are very excited to welcome three attorneys of such high caliber, varying backgrounds, and vast experience.

We are certainly proud to welcome our new law partner, Jan Cohen.  Jan Cohen has more than twenty-five (25) years' of experience in all aspects of litigation. Jan’s primary focus of practice is in the area of personal injury, wrongful death, professional negligence, products liability and premises liability. Jan has extensive trial experience as well as a background in assisting clients with resolving matters through alternative dispute resolution.

Prior to joining McConnell, Sneed & Cohen as a Partner, Jan previously served as partner of the Atlanta law firm of Weinstock & Scavo, P.C., where he aggressively represented the interests of his clients within Georgia and in other jurisdictions. Prior to that, Jan served as managing partner at the Atlanta litigation law firm of Chambers, Mabry, McClelland & Brooks, where he focused his practice on the representation of insurers and their insureds, as well as self-insured corporations, in the defense of liability claims. Jan’s diverse background in representing insurance companies, insureds, and injured parties, provides him with the unique ability to apply his experience in practicing on both sides of the aisle in effectively representing his clients.

Matt Richardson’s primary focus of practice is in the area of personal injury, wrongful death, professional negligence, products liability and premises liability. Matt has extensive trial experience as well as experience in assisting clients with resolving matters through alternative dispute resolution.

Prior to joining McConnell, Sneed & Cohen, Matt previously served as an associate in the law firm of Weinstock & Scavo, P.C., where he aggressively represented the interests of his clients in all aspects of litigation. Prior to that, Matt was an associate at Weinberg Wheeler Hudgins Gunn & Dial, LLC, where he focused his practice on the representation of insurers and their insureds in high stakes litigation throughout the country. Matt’s extensive experience in representing both Plaintiffs and Defendants provides him with the ability to effectively strategize the best manner in which to pursue a timely and effective resolution to a client’s conflict or claim.

Additionally, Stephen Sasine focuses his practice on bankruptcy, debtor/creditor relations, and related litigation, utilizing his extensively broad experience from more than 34 years of practicing law.  Stephen represents both debtors and creditors in proceedings under all chapters of the Bankruptcy Code and in the state courts.  Before joining McConnell, Sneed & Cohen, LLC he was a sole practitioner and member of Weinstock & Scavo, PC.  Stephen is a member of the State Bar of Georgia.

Again, we are very happy and honored to welcome aboard these three new attorneys to our firm.  

Mediation Services Offered at McConnell, Sneed & Cohen

Robert Sneed - Thursday, October 06, 2011

Recently, Mr. Jan P. Cohen joined with Steve McConnell and Robert Sneed to form the law firm of McConnell, Sneed & Cohen, LLC. While our firm will maintain its primary focus of practice in the areas of serious personal injury and wrongful death, medical malpractice, products and premises liability, business litigation, and general tort litigation, Jan Cohen is also expanding his practice to provide quality and affordable mediation services.

As an integral part of Jan’s practice, he has met the requirements of the Georgia Office of Dispute Resolution to become a registered neutral. His services as a mediator are now available to you and your clients. Over the span of his 27 years in practice, Jan has been fortunate to have gained extensive experience on both the Plaintiff and Defense sides of the table.  For the first 15 years of practice, his focus was on defense work representing insurance companies and their insureds, as well as individuals and businesses in the defense of personal injury lawsuits. That focus shifted in 1999, as his practice concentrated on representing plaintiffs in personal injury and wrongful death claims.  Included in those claims have been motor vehicle collisions, premises liability claims, product liability claims and claims of professional negligence. Jan has mediated hundreds of cases on both the Plaintiff and Defense side.  This widely varied experience allows him to understand the challenges faced by all parties and uniquely qualifies him to assist you and your clients in resolving lawsuits and claims.

With a centrally located office in The Greater Atlanta area, we are happy to host mediations at our offices.  However, these mediation services are available in whatever location you choose.  Please contact us for our rate schedule. We have structured our fees to be sure that these mediation services are cost effective for you and your clients.  We are confident that Jan’s experience, combined with this fee structure, will provide extraordinary value to you and your clients. Please feel free to contact us with any questions or to schedule a mediation. We are looking forward to working with you and your clients to achieve the most desirable results.  

Automobile - Pedestrian Accidents

Robert Sneed - Thursday, September 16, 2010

Pedestrian-automobile accidents are increasingly common on Atlanta’s crowded streets.  The lack of adequate sidewalks often compounds the problem.  Pedestrian knockdowns frequently happen because car, bus, or truck drivers fail to see pedestrians at intersections or along the shoulder of the road. As a result, motorists are quick to deny responsibility, claiming it was the pedestrian who caused the accident. Since Georgia is a modified comparative negligence state, if you're found to be 50% or more at fault, you can't recover damages for your losses.

Insurance companies are aware of this and investigate accidents in the hopes of assigning some portion of fault to a pedestrian.  At McConnell & Sneed, LLC, we independently investigate the accident in order to recreate what happened and hold negligent car drivers financially liable for the injuries they cause to our clients.

In order to accurately determine the full financial impact of a pedestrian accident, we consult experienced medical economists and life care planners. We take into account costs associated with hospitalization, surgery, physical therapy, medical equipment, lost wages, and diminished quality of life.  If necessary, we present a day-in-the-life video to ensure jurors understand the everyday challenges our client faces as a result of his or her injuries.

McConnell & Sneed, LLC has the experience needed to deal with insurance companies and the tactics they use to try and confuse issues and reduce the amount they have to pay in claims.  We will track down all insurance benefits to which you may be entitled.  We are paid nothing unless you collect money for your injuries. We provide each client with personal attention and professional representation.

If you believe we may be of assistance to you and you wish to discuss your situation with an experienced attorney without any charge or obligation, contact our office

Maximize Your Auto Accident Recovery with Underinsured/Uninsured Motorist Insurance

Robert Sneed - Tuesday, August 24, 2010

The state of Georgia requires motor vehicle owners and lessees to maintain continuous mandatory liability insurance coverage in order to drive on Georgia roads or highways.  However, many motorists choose to purchase the lowest amount of coverage permitted by law. Underinsured and uninsured drivers are typically unable to cover the cost of a serious accident.

According to the Insurance Research Council, 14 percent of U.S. motorists are uninsured.  If you have purchased uninsured motorist insurance and you are involved in an accident with an uninsured driver, you can obtain compensation from your own insurance company. Uninsured motorist insurance protects you, covered passengers, and covered family members for injuries resulting from an auto accident that is caused by an uninsured driver. Depending on your coverage, you may also be entitled to compensation for damage to your vehicle. 

An underinsured motorist is generally a driver who has opted to purchase only the minimum coverage amounts required by law.  Georgia state law requires minimum bodily injury liability insurance coverage of $25,000 per person, $50,000 per accident and minimum property damage liability insurance coverage of $25,000 per accident.  However, these minimum amounts may not cover the costs that result from a significant accident.  If the person who caused the car, truck, or motorcycle accident has insufficient liability insurance, you can make an additional claim against your own insurance company to recover the difference. This is particularly important because the average driver carries more than the minimum limits identified above and you are entitled to claim the difference between the insurance you purchased and the minimum limits of the underinsured driver.

Georgia does not require drivers to purchase underinsured/uninsured motorist insurance. However, it is a wise decision to purchase this coverage because if you are involved in an auto accident in which the at-fault driver is underinsured or has no insurance at all, you may be able to pursue a claim with your own insurance company if you have purchased uninsured motorist insurance. However, if you are involved in an auto accident with an uninsured driver and you do not have uninsured motorist coverage, your options may be limited.

We recommend drivers purchase underinsured/uninsured motorist bodily injury insurance with limits of at least 100,000 per person, 300,000 per accident.  Raising your underinsured/uninsured motorist policy limits to these levels provides a substantial increase in protection against the uncertainties one faces everyday on the roadways of Georgia for a minimal increase in premiums.

McConnell & Sneed, LLC is a full service law firm with experience handling the complexities of underinsured/uninsured motorist insurance issues.  We will track down all insurance benefits to which you may be entitled.  We provide each client with personal attention and professional representation. Starting with a thorough investigation of the facts, we determine the fault of all parties and we find all potential sources of compensation. Employing the talents of reliable doctors and experts, we build a solid strategy in your case. Contact McConnell & Sneed, LLC today to schedule a free initial consultation about your injuries.

The Real and Personal Effect of Tort Reform

Robert Sneed - Monday, March 08, 2010
Please take a moment to look at the following video.  It is a very powerful and emotional look into the very real and dangerous effects of tort reform.  Sometimes we need to look beyond the talking heads on the Sunday morning talk shows and see how our laws affect real people.  We here at McConnell & Sneed are always striving to help our clients and show the human side of our laws and regulations.


WE THE PEOPLE from Georgia Justice on Vimeo.

Basics of Georgia Foreclosure Law

Robert Sneed - Thursday, January 14, 2010

How are mortgage liens treated in Georgia?

Georgia is known as a title theory state where the property title remains in the hands of the lender until payment in full occurs for the underlying loan. The document that secures the title in Georgia is called a deed to secure debt but may also be referred to as a security deed. The instrument that represents the borrower’s personal promise to pay the loan is known as a promissory note.

How are Georgia mortgages foreclosed?

The primary method of foreclosure in Georgia involves what is known as non-judicial foreclosure. This type of foreclosure does not involve court action unless a deficiency is sought. When the deed to secure debt is initially signed it will usually contain a provision called a power of sale clause, which upon default allows sale of the property in order to satisfy the underlying loan. Georgia does not use the typical deed of trust where the trustee acts as a representative of the lender and/or is the holder of the deed of trust. Foreclosure sales will typically occur in the form of an auction at the courthouse. Because this is a non-judicial remedy, there are very stringent notice requirements and the legal documents are required to contain the power of sale language in order to use this type of foreclosure method.

Power of Sale Notice Requirements:

1. Prior to initiating a foreclosure, the lender must send a demand letter requesting the payment of all past due amounts, which gives the borrower ten (10) days to pay these amounts otherwise foreclosure proceedings will begin. If payment is made at this stage no attorney's fees are assessed.

2. The lender must then publish the notice of the scheduled foreclosure sale in the county newspaper in which the property is located for four (4) consecutive weeks before the sale. The borrower must also receive by certified mail notice at least fifteen (15) days before the date of the proposed sale.

3. Foreclosure sales must take place on the first Tuesday of each month (between 10AM and 4PM) at the courthouse. The trustee will auction the property to the highest bidder at the courthouse steps.

In Georgia, the lenders can also go to court in what is known as a judicial foreclosure proceeding where the court must issue a final judgment of foreclosure. If the deed of trust does not contain the power of sale language, or a standard mortgage is used, the lender usually must seek judicial foreclosure. The property is then sold as part of a publicly noticed sale. A complaint is filed in county court along with what is known a lis pendens. A lis pendens is a recorded document that provides public notice that the property is being foreclosed upon.

What are the legal instruments that establish a Georgia mortgage?

The documents are known as the deed to secure debt, promissory note, and in a commercial transaction, a security agreement. Sometimes the mortgage document is combined with the security agreement. Alternatively, a mortgage is filed to evidence the underlying debt and terms of repayment, which is set forth in the promissory note.

How long does it take to foreclose a property in Georgia?

Depending on the timing of the various required notices, it usually takes approximately 60-90 days to effectuate an uncontested non-judicial foreclosure. This process may be delayed if the borrower contests the action in court, seeks delays and adjournments of sales, or files for bankruptcy.

Is there a right of redemption in Georgia?

Once a deed under power of sale is issued to a successful bidder at the foreclosure sale, Georgia has no statutory right of redemption, which would allow a party whose property has been foreclosed to reclaim that property by making payment in full of the sum of the unpaid loan plus costs.

Are deficiency judgments permitted in Georgia?

Yes, a deficiency judgment may be obtained when a property in foreclosure is sold at a public sale for less than the loan amount that the underlying mortgage secures. The lender must seek a deficiency judgment within thirty (30) days after the foreclosure sale. The foreclosure sale must be confirmed.

What statutes govern Georgia foreclosures?

The laws that govern Georgia foreclosures are found in of Georgia Code (O.C.G.A) O.C.G.A §44-14-162 et. seq. Actions to assert wrongful foreclosure for improper notice are referenced under O.C.G.A §9-11-65, and various notice requirements for Sheriff’s foreclosure sales are referenced under O.C.G.A. §9-13-140(a). 

If you seek legal assistance with respect to your home, please feel free to call the experts at McConnell & Sneed, LLC.

The Dangers of Wearing Crocs

Robert Sneed - Monday, September 28, 2009
Those big, bold rubber clogs that come in bright colors and mold to the shape of your feet seem to be everywhere these days. The company that makes one kind of rubber clogs, Crocs, sold 6 million of them last year. However, in some online chat rooms and blogs, parents are sharing stories about kids having accidents while wearing the shoes. The problem has risen to the level of multiple lawsuits being filed against Crocs as a result of these incidents. In many of these incidents, including an incident involving a small boy at the Atlanta Hartsfield-Jackson International Airport, kids wearing Crocs have had their feet sucked into the side of escalators.

Some businesses have even posted warning signs near their escalators saying if you're wearing Crocs, be careful. But until recently, Crocs has been silent. Only with their newer shoes on the market can a person find warning labels on Crocs warning consumers of the dangers involved in wearing Crocs as normal everyday shoes. 
 
But recently, safety groups in the U.S. and Japan have issued warnings about soft-sided flexible clogs like Crocs and its imitators posing safety hazards to escalator riders. Typically, the shoe becomes entrapped when the rider is stepping on or off the escalator or standing too close to the side.

The Consumer Product Safety Commission reports that 77 escalator entrapment incidents have been reported since January 2006, half of which resulted in injury. All but two of the incidents involved soft-sided flexible clogs and slides such as Crocs. The CPSC doesn't reference the brand Crocs in its announcement but acknowledges that Crocs fall into the category of soft shoes they are warning about.

"This is a newer product on the market that poses a risk and we felt it was responsible to let consumers know," said CPSC spokesperson Julie Vallese. "It's not the shoe causing the injury but an unintentional risk when using an escalator."

In Japan, where 3.9 million pairs of Crocs were sold last year, the Trade Ministry asked the Colorado-based maker of Crocs to change the design of its shoes after receiving 65 complaints of Crocs and Crocs knockoffs becoming stuck in escalators between June and November of 2007. Most of the cases involved young children.

When asked about the entrapments, a Crocs spokesperson said, "Escalator safety is an issue we take very seriously. Safety experts say several factors can contribute to escalator accidents, including escalator design and maintenance, loose clothing or untied shoelaces, footwear and improper use."

Vallese says that the CPSC has warned about soft shoes and escalator safety in the past and felt it should renew its warning because of the number of incidents involving soft shoes and because now that the weather is warming more people are opting for lighter footwear.

Here are some general tips about escalator safety compiled from information offered by the CPSC:
  • Before climbing aboard, look to see where the emergency shutoff buttons are in case you need to stop the escalator. The buttons are usually at the top and bottom of each escalator and can be used to stop the escalator in an emergency.
  • Check the direction of the escalator before you take the first step.
  • To avoid the sides of steps where entrapment can occur, stand in the middle of the step. Always face forward and hold the handrail.
  • Step over the comb plate. Always pick up your feet and step carefully on or off the escalator. Never drag or slide your feet off the edge of the escalator.
  • Stay clear of moving parts. Keep your hands, feet and clothing clear of the side panels of the escalator. Remember: loose shoe laces, rubber boots and baggy clothes can get caught in the moving parts of the escalator. Make sure you have no dangling clothing or loose shoelaces that could get caught.
  • Always hold children's hands on escalators and do not permit children to sit or play on the steps.
  • Never walk up the down escalator or vice versa.
  • Do not bring children onto escalators in strollers, walkers or carts.
  • Stand upright. Never lean on the side of the escalator or sit on the stairs. Never ride on the handrail.
  • Do not run on an escalator.
  • Exit promptly from the escalator. Never stop, stand or play at an escalator landing; this can cause a dangerous pileup.
The attorneys at McConnell & Sneed have been instrumental in protecting the rights of children, including involvement in two such lawsuits against Crocs. The first lawsuit was filed in federal court in 2008, and recently settled for a confidential amount. 

Please find the following video clip of a recent interview by Fox 5 News with Andrew Laskin, co-counsel on the Atlanta federal Crocs lawsuit regarding the dangers of Crocs.


Also, please find the following article from the Atlanta Journal and Constitution describing the settlement of the federal lawsuit against Crocs.

Atlanta Journal & Constitution, September 25, 2009

Should you ever find yourself in need of representation regarding any injury to a child, please contact us for a free initial consultation. 

Overview of Trademark Law

Robert Sneed - Thursday, September 10, 2009
What is a trademark and how does one protect a trademark?

A trademark is a word, phrase, symbol or design, or a combination of words, phrases, symbols or designs, that identifies a source of goods and services and may also distinguish such goods and services from those of others.  When a mark identifies a service rather than a good it is termed more precisely a “service mark”.  Nonetheless, the term “trademark” is often used also to refer to both trademarks and service marks.  Finally, the term “mark” is also used collectively to refer to both trademarks and service marks.

Trademarks are protected on either a common law or statutory basis.  On a common law basis, trademarks are generally protected by merely using the mark in commerce prior in time to others.  In addition to common law protection, certain laws and statutes provide for trademark protection by way of registration of a trademark.  To register a trademark one is required to file a trademark application.  One may file an application on a state, national, or international basis, depending on the breadth of coverage needed for one’s business circumstances.  In this article, we briefly address the process of protecting a trademark only a federal basis.

With respect to federal trademark applications, trademark applications are filed with the United States Patent and Trademark Office (“USPTO”) and may be filed on either an intent-to-use (“ITU”) or actual basis.  An actual use application is filed when the trademark has actually been used in commerce.  An ITU application is filed when a trademark has not yet been used in commerce.  An ITU application requires the additional step of filing a document called a “Statement of Use” (“SOU”) within six (6) months of a Notice of Allowance (“NOA”).  The SOU identifies the first date of use of a trademark ever, and a first date of use of a trademark in commerce for each category of goods and services listed in the application.

Specimens of use to prove use in commerce are filed along with the SOU.  For service marks a specimen may be a website, advertisement, brochure, or other such evidence proving use of the mark in commerce in connection with the services listed in the application.   For goods, a specimen may be labeling, packaging, or other such evidence proving the mark being used in connection with the goods.  When filing an actual use application no SOU is necessary because specimens are submitted at the outset.

The USPTO uses the international system of categorizing the source of goods and services associated with a trademark. Each mark is filed within one or more categories of goods and services.  For each category of goods and services, one must provide examples of how the mark is being used as a trademark in direct connection with the goods and/or services you are marketing.  It should be clear to the trademark examiner from looking at the specimen that the mark is being used in direct connection with the goods and/or services being claimed.

In the prosecution phase of the filing, the USPTO trademark examiner will examine the mark and may or may not allow the mark to publish for registration.  If the trademark examiner has objections to registering the mark then he or she will issue an “office action” stating the objections to the application.  The objections must be addressed within the timeframe provided in the office action, generally six (6) months from the date of the office action.  If the objections are overcome, the mark will be published in the Trademark Gazette, a USPTO publication for trademarks, for a period of thirty (30) days.

During this period of time, others may try to object or extend the period of time to object to the mark if they believe they will be damaged as a result of the mark’s registration.  If there are objections then further proceedings, including proceedings before the Trademark Trial and Appeal Board (“TTAB”) may be initiated to resolve the outstanding issues.  On the other hand, if there are no objections the trademark will eventually register and the trademark application will receive a certificate of registration.  

The trademark application process generally takes about between twelve (12) to eighteen (18) months from start to finish. The exact time depends on many factors including the trademark examiner’s docket, whether any office actions are issued, and whether any objections are filed.

At McConnell & Sneed, we assist clients in trademark protection.  If you need assistance with protecting your trademark on a federal or state (Georgia/North Carolina only) basis, please contact us for assistance.



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